Chennai has a highest humidity range which means it's the perfect condition for mold to prosper unfortunately. Our recommendation is to service our aircon 4x per year if you are an aircon user throughout the night and if you use your aircon during the day and night, the best practice is to service it once a month. Home renters in Chennai are typically required legally to service the aircon 4x per year so check your Tenancy Agreement.

Probably no, as your aircon temperature is based on a number of factors like refrigerant and coil efficiency. Servicing your aircon will generally not create a cooler temperature but it could increase efficiency of your aircon if the filter is extremely clogged. Think of aircon service like cleaning your car interior, it will not make it go faster or quieter but it will improve your air quality.

This is a common misconception as there are many other AC contractors offering free gas top up. AC refrigerant(gas) runs in a closed loop system and will generally not require a top up unless there's a leak. Micro leaks can be difficult to identify as it is labour intensive so adding refrigerant would be the most cost This is a common misconception as there are many other AC contractors offering free gas top up. AC refrigerant(gas) runs in a closed loop system and will generally not require a top up unless there's a leak. Micro leaks can be difficult to identify as it is labour intensive so adding refrigerant would be the most cost effective solution. Refrigerant is a consumable and we priced our aircon service reasonably low so refrigerant use if any, will be chargeable. We could have priced $40 per unit for regular service and offer free refrigerant top up if needed but it would not be fair to most customers as majority of customers do not need additional refrigerant.

Yes, Certainly. You can pay with any kind of digital payment during your first service done . Kindly note for annual contract upfront payment is required latest by end of the first service

Yes , Our expert professionals are well trained for trouble shooting any kind of system faults . In the scenario where the trouble shoot is not possible will suggest replacement spoiled parts indeed. A fee($60) applies for onsite inspection and will be waived of upon engaging CoolLAH for repair /replacement

Yes . At the check-out direct discounts will be availed for 2 or more units .

Yes , Certainly. You may purchase annual contract online and use the previous payment amount to offset the final bill.

You will receive app notifications 1 day before appointment via Comfort Ac Plaza app . Kindly ensure app is downloaded and turn on the notification in settings.

For annual contract servicing , CoolLah will provide auto schedule for a hassle free experience and notified via app notification /email . You may any reschedule the auto appointment before 24 hours to your convenient date and time . T&C applies.

Rest assured . You may sign in to your app and cancel purchase 3 working days before your appointment . Please refer to our cancellation policy for more details .

It is as easy as 1-2-3 . Go to my bookings in the CoolLAH app and click on the appointments to reschedule to convenient date upto 24 hours . For emergency case you may click to chat with our customer care executive for assistance .

Yes . Please follow the same steps as change appointments . You may change appointments upto 2 times for free of costs. More than 2 changes will incur reschedule surcharges .

Rest assured . Our technicians are well trained in multiple skills and customer services . And at end of all the onsite services customer will be requested for a review rating and feedback . In case of any dissatisfaction you may kindly enter the details and our customer service team will get in touch within 24 hours of the feedback. Alternatively for emergency assistance you can chat with our customer service personal using the chat link